Frequently Asked Questions

Yes. You can invite another parent or guardian from the web dashboard. Each guardian signs in with their own account.

Only with that adult's informed consent and lawful authority. Using NestPatrol to track a partner, former partner, or another adult without consent is prohibited and may be unlawful.

No. Enrollment is visible. The child can see that NestPatrol is installed. Hiding it or working around its disclosures violates the Terms.

A family digital-safety platform for Android. It combines supervised-device oversight, screen-time routines, optional location tools, reports, and AI-assisted safety alerts in one parent dashboard.

The Download page has both apps and the setup order. Install the Parent App on your phone and the Kids App on your child's phone.

Android devices. iOS is not supported. The parent dashboard runs in any modern browser.

Background monitoring uses power. We are testing and tuning battery impact and will publish measured numbers as that work completes.

No. No product can prevent every harmful interaction. NestPatrol gives you more visibility, not a guarantee.

Yes. Sarcasm, jokes, song lyrics, reclaimed language, and normal arguments all get misclassified by systems like ours. Every alert needs a human read.

No. Nothing triggers an automatic consequence. Alerts inform you. You act.

No. We never report to authorities, schools, or any other organization on your behalf.

You see the category, severity, confidence level, explanation, and review status. You decide what to do.

No. Nothing in the product or on this site is medical, legal, therapeutic, or emergency advice.

Call 911 or your local emergency number. Do not rely on the app.

Yes. Cancel in the parent billing portal before the trial ends to prevent the automatic charge.

Monthly and annual billing are available on Starter, Family, Premium, and Premium Plus.

Secure Stripe checkout requires a payment method. Every plan starts with a 3-day free trial, then bills automatically unless canceled.

Yes. Every plan starts with a 3-day free trial. A payment method is required, and billing starts automatically unless you cancel before the trial ends.

No. Starter, Family, Premium, and Premium Plus include a 3-day free trial.

You can sign up now at app.nestpatrol.com and start a 3-day free trial.

The trial begins after secure checkout is completed. Billing begins after 3 days unless canceled.

Yes. Submit a deletion request through the parent portal or email support@nestpatrol.com from your account address. We may keep limited records required for legal, billing, security, fraud-prevention, or dispute purposes.

Yes. Location is off until you turn it on, and you can turn it back off at any time.

No. We collect what the features you enabled require, and surface what those features flag. What is technically available depends on Android permissions and the settings you choose.

No. We do not sell personal information or share it for advertising. Our business model is subscriptions.

Retention varies by data type, enabled feature, account status, legal requirements, and plan. Final production retention schedules must be approved before paid launch.