Delete Your Account & Data
How to delete your NestPatrol account and the data connected to it. This works whether or not you still have the apps installed.
From the dashboard or Parent App
- Sign in at app.nestpatrol.com or open the Parent App.
- Go to Privacy & Security (web) or Family > Account (app).
- Choose Delete account and data and confirm. You can request a data export first from the same screen.
By email
Email support@nestpatrol.com from the address on the account and ask for deletion. We verify the request and confirm when it is done.
What gets deleted
The parent account, child profiles, device enrollments, alerts and their context, activity and usage records, location history, contact lists, messages, and support-contact assignments. Billing records that tax law requires us to keep are retained for the legally required period, and backup copies age out on a fixed schedule. Details are in the Privacy Policy.
On the child’s phone
After deletion, the Kids App loses its enrollment and stops collecting. Uninstall it normally from Android Settings; with the account gone, nothing blocks removal.
